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I have been extremely happy with the way my returns have been processed at a variety of TJ Maxx stores. Their low prices has allowed me to try alot of beauty products I normally would not try. However not everything has proven great and when I have returned beauty items they said they are required to open the packages. They do open it and have not caused any problems with my beauty returns. I only wish they would have testers to eliminate getting a wrong color. I have been very satisfied!!