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I'm the shopper who hates to try clothes on in a store. Purchased jeans and a couple of tops from Ross, Lufkin, Texas. Within 2 hours I tried to return the set I didn't like the fit with the receipt and they tell me I need ID. This was a slap in the face as my vehicle was broken in the previous day and my wallet taken. So why do they have this policy? I honestly think they should revise their policy. I don't see what the difference is and what having an ID will prove. Anyway I'll definitely choose a better experience with Burlington next time. I'm done with Ross.