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I went to game stop in Seymour Indiana and they would not let me return my 13 year old sons game . Yes he took the plastic off because it was new but as soon as he realized it was the same game he already had he took it out put it back in the case . It was not scratch at all . They refused to let him exchange it we didn't want money back just different game we had the receipt with it also . So I don't understand what the issue was so now he's out 30 dollars on a game he already has . If it was not scratch I had recipt why could they not just let him exchange it .