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Apparently they are rude at all the Ross's around the world because I live here in Fort Worth, Texas and I love Ross Dress for Less, but the employee's that work there are horrible and if you say something to management about their attitude their worker they look at you like I don't know why you are telling me because I'm not going to say anything to them so you might as well leave. What everyone needs to do is contact Ross corporate office and let them know about the experience you have had with their stores. They will get the message and trust me things will change. They are not wanting to see a boycott on their stores.