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There is no LAW in New York State prohibiting non controlled prescriptions from being returned or refunded. It IS illegal for the pharmacy to REDISPENSE that medication to another patient. So essentially, they are lying to you because the truth, we don't want to give your money back because it would be a loss to us, isn't very satisfying to the customer. Call them on this lie and demand to speak to the Pharmacy District Manager. If need be, educate them on the illegality of citing a lie as a law in order to maintain their profits. If all else fails, report them to the state board of pharmacy. They don't play around.