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Two skirts and pair of shorts purchased. They are brand new, tags on, never worn. These items are still on their website at full price. I took them to the store for return since I do not having the shipping receipt. They wanted to credit me a measly $5.41 for all three items. The manager said that their computer simply rings them up for what they would have to list them for on their store racks. Their computer does not look at web pricing. Such a shame. I still enjoy Old Navy clothes and their free returns by mail, but it makes me leery of buying out of season clothes. Purchased the skirts and shorts this winter at a good price but now I'm realizing the skirt is too heavy/hot and I didn't need the extra pair of shorts. If you are selling items full price online, I don't see why a store would so devalue them.