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Really the worst experience ever! employees are super confused, not trained to deal with customers at any level, even a manager doesn't have an explanation for what ever that doesn't make sense! they can just repeat &quot;ask ross top management for an explanation&quot;,<br /> When it comes to clothes it's super messy and you can't even get different size for any peace!<br /> Some types of refunds are not accepted!<br /> goodwill is a little bit better.