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I purchased a romper on 4/20 at the hartsdale ny store, didn't like the fit. I paid with a gift card. I came back the very next day with my receipt. I found three other items I wanted to purchase in exchange. After waiting patiently on a very long line, the cashier returned the romper, fully aware that I wanted to purchase the other items. She ask for my Visa card, I said it's a gift card not a credit card. She said I can put it back on the gift card or issue a store credit. I said, "whatever is easier for you". She told me swipe the gift card. After ringing up the three items I swiped the gift card to pay, it didn't not go through. She did not know why, consulted two other cashier before calling the manager. He told me in the rudest and most condescending manner, my money would be available until after three days. After a heated exchange with him I left that store feeling dejected and humiliated. I don't often return items and was unaware of the policy but that manager need to be retrained in handling customers