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Dead relatives are easier to get in touch with. Returned items over 2 months ago, called numerous times, waited on hold for likely over 10 hours (cumulative) and still nothing. Great products and very easy to buy...just hope you never have to use their &quot;customer service.&quot; Awful!!!! <br /> <br /> By the way, Ikea, the definition for the word shortly is &quot;In a short time, soon&quot; and the definition for momentarily is &quot;for a very short time.&quot; I have been listening to you repeat these two words for many hours of my life. Either look them up and correct the problem or just level with people and say, &quot;you'll likely be on hold for the remainder of you day.&quot;