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I needed to change a headlight bulb in the parking lot. They didn't have the screwdriver I needed to rent/borrow from them, so I had to buy a screwdriver and a bit set. Used it to unscrew and screw 1 screw. They refused to return it because it was a "used" product, even though it was in original packaging and no damage. Now I have trash overpriced autozone tools that I can't return.