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I received a gift from pink as well as VS for Christmas. Neither had gift receipts and were both purchased online, I returned my gift to VS, no gift receipt no regular receipt, just an ID. No hassle, no issues. Received store credit. now when I went to return my gift from to pink (was too small) also an online purchase they basically told me I'm stuck with my $40 too small pants. No receipt, no return. Now aren't you the same damn company?! So why the issue, I honestly think that's so stupid. Also online purchases should come with tags, now just in a plastic bag. They wouldn't even let me exchange my pants for something the price that actually fits me. I'm really upset about the situation. As well as the fact that I made an online return on a Sunday & it's now Thursday and I'm still waiting for my refund!!