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I have no problem with Ross other than their policy to rush you out the door. The company gives the Walter treatment &quot;Get Your Sh*t and Get Out!&quot; You do not even have your receipt and they are already screaming &quot;Next!&quot; It's like &quot;Thanks for your money, now f*ck off!&quot;<br /> People will pay more for an item if there is better customer service. Hence the reason why Target is still in businesss across the street from Wal-Mart or Publix across the street from Winn Dixie. Also why Marshall's makes more money than Ross.<br /> <br /> I shop at Ross frequently and hope to not jinx myself here, but I never had a problem with returns in Salisbury. Why? I am returning the items with tags still attached, bringing in the receipt, and the original form of payment. You should have no problem if the rreturned item is still new.<br /> If you feel the need to wear the item before returning it, try posting it on Craigslist to see how many people will give you that same amount for it used. NO ONE! If you are debating an item, leave it. If you are looking to wear an item once because your budgeting skills suck, go to Plato's Closet or Good Will. NO Businness Ever should be taking back used items! Nothing is nastier than buying an item you think is new and finding period gunk all on the crotch of the pants when you try putting them on for work the next day.