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I returned an item in August 2017 that I received in July 2917. After 4 phone calls and promises to be reimbursed I have still not received payment on my credit card for $ 348.00, after almost 6 months. I was given a Claim # 3649072. At this time I do not know how to resolve this situation and am running out of patience. I have never had so much difficulty and been given the run around as I have with IKEA.