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I'm not sure if this was because the employee remembered me, if it was something that the employee shouldn't have done or just something with my particular store. But I have to commend them for it. I bought a flannel shirt over the holidays for myself, wore it once and then washed it and ended up shrinking it although I air dried it. Took it to my store no tags but I did have the receipt and they explained they had a return policy that allowed me to return it if they fabric shrinks and it has no warning on the care label. Needless to say marshalls is my store I will always shop at.