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I am sorry to say that I have to disagree to this policy. Why can't we return the item after we wear it or better yet what if we only wanted to wear it once for a special occasion and you knew you weren't going to wear it again. So you wash it and find out you can't return it because you wore it then washed it. I think it would be better if we could return the items. What if you actually bought something you liked not knowing what it was untell you took a closer look after wearing it before you threw it in the washer. Maybe it was a shirt or even jeans that was for pregnant people and you want to return it then they say "sorry you can't return this item because you wore it once." Or something like that. I haven't tried to return things I buy because I love my clothes, but what if I made a mistake like that and they said that then what...oh yeah I WASTED MY MONEY AND I COULDNT EVEN RETURN THE STUPID ITEM. I'm just saying that Ross can change their policy and maybe, just maybe I will change my mind about my opinion.