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My experience at Ross' in Catonsville, MD was terrible. I went in to the store right after work and selected two Bamboo Pillows. I stood on line for 10 minutes (with only two cashiers). It was finally my turn next and up walked another customer who shouted out, &quot;who will be taking me with a return?&quot; The one cashier, said I will take you next. I said what about me? I have been waiting 10 minutes and she just walked in. The people waiting behind me where not happy as well. Once the cashier finished helping the customer she told the lady who wanted to be helped ahead of the line with her return to step up. I felt discriminated against and for good reason that I will not go into here. I put down my purchases and walked out of the store. <br /> I am a working professional and this is not the first time I was treated with disrespect at this Ross'. I will never shop in this store again. <br /> I did call and ask to speak to the Manager and she apologized, but turned around and said it is Ross' policy to take a return in front of any customer. The cashier that was working the return counter was too busy hanging up clothes. <br /> You lost a good paying customer!