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The above policy is outdated. The official Radio Shack site now says: &quot;Effective March 2, 2017, all sales are final and sold &quot;as is&quot;. No returns shall be accepted for any purchases made on or after March 2, 2017.&quot; Any kind of return policy only applies to things bought before March 2nd.<br /> <br /> I love electronics, but this is the most draconian and uncaring return policy I've ever seen. The company must be in its death throes and trying to save every penny (at the expense of its customers) to do something so completely opposed to customer service.