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Original Comment
I ordered some bath gel for my daughter who lives in another state. Nordstrom sent the wrong item (Kate Spade cologne). I discussed this with customer service. They said they would send the bath gel, but I had to return the perfume or I would be charged. They sent the bath gel to me instead of my daughter. Another distribution mistake. My question...why should I have to return the perfume...it is their mistake.
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