Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

My son went there today to exchange glasses purchased yesterday. Since their policy is if you don't like them you can return them. Was told he could rerun the glasses were purchased under the protection plan but the plan never mentions and exclusion from LensCrafters return policy. They ended up charging an additional $60 on top of the charges paid yesterday. I guess, although our receipt didn't have the fine print return exception it exist someone hidden. Last purchase from LensCrafters. Hopefully with service like this they won't stay in business much longer.