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I've been the customer service manager at Walmart for the last 9 years and I am very fair and good at my job. Some of you are being absolutely ridiculous and because of your schemes and lies make it difficult for the honest people. <br /> <br /> 1 person below says he bought and returned same item 3 times, really, 3 times and you're surprised you have a problem. Why did you keep buying it. And toilsome the store didn't even sell item (the 3rd time) but claim the let you exchange it the 2nd time, uh.....thought they didn't sell it. <br /> Another guy 2 says they offered cash or gift card in one city, he took gift card and then went to another city and asked them to cash out gift card, seriously??? How is the 2nd Walmart suppose to know that there was cash on gift card, NO store will give you actual can't for a gift card, NO store, it's ridiculous to think that they would. Should the Walmart associate who has 100 people asking to cash out a gift card know the 1 person who is being honest and the 99 who are lying. <br /> For the guy with no I. D. Who is stuck with item he bought for wife, why can't she return it? Does she not have an idea either. Walmart has more theft than any other store, you need id so the same person can't return items with no receipt every day. It's because of theft, again should Walmart know to trust you, are you the 1 honest person, personally I think you are lying, who has a family and no I.D. amongst anyone. <br /> I mean read and know the policy people. Walmart has a much easier policy and a fairer policy than most stores. I'm sorry your schemes and lies are difficult to pull off, try to be more creative. <br /> Hell, find a cash receipt on ground, see what items they bought and steal that specific item to return with receipt, stop stealing random stuff. <br /> And honest people just remember, it's not Walmart's fault they have these policies in place, it's your peers who have stolen and lied so much that has caused Walmart to have to act this way.