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I bought an item in store that the only one they had was the mannequin display so they ordered one online in my size and they sent it to me with free shipping. The mannequin shirt must have been pinned because it was fitted at the waist but the shirt that came hung like a tent and was not flattering at all. I returned it in store and it was a completely quick and easy process and the salesperson was very friendly and efficient. I was in and out within 10 minutes so thank you.