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Woah, these stories sound horrible and nothing like mine. I returned a couple of things I had bought for my son with no problem. Granted, it was only a couple of days after I bought them and I had my receipt but I also exchanged some flip flops without tags for a different size (I have a dumb habit of snipping them). I had the tags just in case but the cashier didn't even hesitate. There were no issues and I was given back my cash for the returns, don't know why some people say they only return on a card.