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I Purchased the same Linsys computer router three times from Walmart and none of them worked. The last one I didn't even open. Took it in for a refund and they would not accept it. They say it didn't show in their data base. This router that is a POS is still being sold. At Wal-Mart, "customer service" should be "customer disservice. The crazy thing is I returned the second one w/o a receipt or accessories. They allowed me to swap the router out and it was even sold there. I finally got Lynksys to replace the first one and when that one didn't work, I took it to Wal-Mart for an exchange with no problem. I take an unopened router back and they refused to return my money.