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From a perspective of a woman with many years of business marketing,, sales, customer relations and a heavy addiction to deal shopping... I can understand the logic for enforcing such stringent policies. <br /> <br /> Ok, stuck with me I promise my point will be eye opening. can I break it down? People return less valuable items not sold there, but because they switch tags, it used to be tough to say whether or not the item is the one on the recerpt until they started go get connected to inventory identification on all items with more specifications to decide on rejecting a return. I have read multiple articles about people buying their Own clothing tag gun and just swapping the tag to from a cheaper pair or a pair that cost nothing it was just a shirt for example thAt could pass the visual test in the past way of returning items. Like I said, tags and stickers from expensive items will be reattached ro the cheap like new item and that's all. Those who probably switched tags barely profit, but it's free money and costly to the business. are now profiting and The stores overlook items or staff is not trained well or a manager is lazy or computer systems aren't up to date to keep track of every item and inventory that these types of resale stores carry. <br /> <br /> I have Masters Degree in Business Administration (MBA) I had to chime in and just say I've had issues returning items to both stores for different reasons whether it be no receipt 30 days late gift receipt type of items. I have even had a manager insult me for wearing a NY Giants tee in Boston store! Then decided to go as far as saying that they didn't sell that item in their stores and to get lost basically.. in other words he accused me of trying to return shoes that they don't carry and to me i was beside myself, I gave the receipt and the shoes were untouched! <br /> <br /> I reached out to corporate and they were no help.