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Original Comment
Awful company that I hope fails soon. Paid over $550 for two Hangout festival tickets. Received two wristbands in a package that stated in red "REGISTRATION IS MANDATORY". We were able to register one wristband, but not the other. Contacted the event, and they said the wristband was already registered to someone else. They explained to us the person who registered the wristband could show up to the event and claim they lost it. The festival would issue them a new wristband and cancel the "lost" one. Problem is, I'd be wearing the "lost" one and would then be denied entry. Also, a benefit of registration is that if you loose the wristband, or if it is damaged, the festival will replace. However, if it's not in your name you can't get this done. So, Stubhub claims to be selling tickets identical to those from the event, but that's a lie. Stubhub knows it's a lie, but they don't bother to let people know their tickets are not the same as the ones you could get from the event holder. If you call Stubhub they insult you and treat you like crap. When my wife explained to them the issues with the wristband not being registered in our name, Stubhub said it wasn't there fault if we were too stupid to not loose the wristband. I will NEVER use stubhub again!
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