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I bought shampoo and conditioner in one of the Las Vegas stores. After one use my hair smelled so bad I had to wash it again with a different shampoo just to get rid of the smell . I went back to the store to return it and the manager told me that they do not take returns on beauty products because they can't resell it she was so rude and unpleasant it made me embarrassed that I was trying to get my money back for something that did not work for me . I called the customer service and told them about my experience and they said that the manager followed with the company policy that they do not take returns on beauty products but when I looked at the receipt and search their return policy nowhere does it say anything about not taking returns on beauty products . I will not shop there ever again.