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Original Comment
Don't make too many returns or you will be warned and then banned by a third party named The Retail Equation from making returns for one year. Even if you have the original receipt. EVEN IF YOU RECEIVE DEFECTIVE MERCHANDISE.<br /> <br /> Your only option will be to request your return history via email so you can be given instructions to file a dispute by SENDING THEM A LETTER IN THE MAIL. At that point the third party that banned you in the first place will be the one to represent you in the dispute with Toys R Us. <br /> <br /> The system in place to monitor returns does not take into account the amount of items you purchase and keep.
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