Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Don't make too many returns or you will be warned and then banned by a third party named The Retail Equation from making returns for one year. Even if you have the original receipt. EVEN IF YOU RECEIVE DEFECTIVE MERCHANDISE.<br /> <br /> Your only option will be to request your return history via email so you can be given instructions to file a dispute by SENDING THEM A LETTER IN THE MAIL. At that point the third party that banned you in the first place will be the one to represent you in the dispute with Toys R Us. <br /> <br /> The system in place to monitor returns does not take into account the amount of items you purchase and keep.