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Very upset at hobby lobby today. Came in to return a metal item that I discovered was broken. I was asked at the door if I had my receipt upon entry and I replied yes and left the item up front. Went and got another one off the shelf and noticed that there was another broken one there. Picked up a good one and waited in line. I saw the girl talking with a mgr and he walked over to me holding the item and asked If I had my receipt. It was very embarrassing to have to discuss a return WHILE YOU ARE IN LINE with other people on both sides waiting to check out. Showed Mgr on their posted sign that a receipt was not required on exchanges. He never got it. I got very upset because I felt like I was doing something wrong. Ended up demanding and getting a refund because of the way it was handled by them. Long time customer, but I will never allow myself to spend another dime with them. I am going to miss going in there.