Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I frequent Marshalls store # 1026 in Rancho Palos Verdes CA. I'm usually in there on Mondays and Wednesdays as I go there for an hour while my daughter is at tutoring. I went last night to exchange a $20 Polo shirt and a $15 pair of green Levi's khakis. I had the receipt for the khakis which were originally purchased on 8/23/16, still brand new with the tags and original receipt. I'm well aware that I will be given store credit, which is fine because I'm in the store once per week. Well the cashier consulted with a manager in a top secret meeting (right in front of my face) and then the manager comes to me and says, &quot;I will accept it this time, but I don't have to because it has been over 30 days....I don't have to accept this this because it is out of our system now&quot;. But according to you return policy, I should have expected a store credit. The whole incident had me angered and left me feeling like some type of criminal. I guess I will have to fine a new place to shop now when my daughter is at tutoring because this location just lost my business! (I have my receipt # and everything)<br /> <br /> ***Not to mention my 16 year old went to turn in her application for seasonal employment only to be told by the manager, &quot;I'm not working around a school schedule, and I'm not hiring you&quot;. With a sign that clearly read &quot;flexible schedules&quot;. She was very rude and condescending and my daughter felt totally dejected when she got back into the car and was telling me what happened.***