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I have never purchased from a store where if U purchase with cash or pin debit and return something, U cant get cash back. I purchased well over $100 worth of items from Hobby Lobby for 2 projects I was working on for my children. I always purchase with cash or pin debit if I think I might need to return a few items so I dont have to wait up to 7 days to get my money back. I understand if something is purchased with credit, the refund must go back on the card. But, when you purchase with pin debit, that is basically the same as cash. I have never had a store deny me cash back on a pin debit purchase til I had to return something at Hobby Lobby. They demanded I put it on the card. It was only $46 out of the "WELL OVER $100" purchase. So, I now have to wait up to 7 days to get my money. On top of this, Hobby Lobby makes you feel like a criminal by sceutinizing everything and having to have a manager present. I immediately walked down to Jo Ann Fabrics to return my extra items that i purchased there 4 this project. I had no trouble there getting cash for my pin debit purchase. Then, on to walmart and same there. No problems at all getting cash 4 my pin debit purchase. I spent $250 on these projects and only returned $100 total. Hobby Lobby was the only store where it was a hassle and a manager had to be called. Jo Ann Fabrics and Wal mart will be the 1st places I go from now on. I could have purchased all my items at those stores and not had to deal with Hobby Lobby. Hobby Lobby, you just lost a good customer that spends a lot of money in your store. You need to take a look at your return policies and make them easier for your customers. You are the only store that I shop at that doesnt allow cash back on a pin debit purchase. It seems as if you want to make it as hard as you can on your customers, therefore, you lose good customers.