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I purchased tickets on their mobile app for a college basketball game. Once I had completed the purchase I went to view the tickets and saw that there was suddenly a disclosure that the tickets required a student ID. I attempted to relist the tickets immediately and when I looked at my listing the disclosure was not a part of my listing. I contacted StubHub who assured me that the disclosure was there as a part of my purchase and as a part of my listing. I emailed them screen shots proving there was no such disclosure. Once they reviewed my email they stated that there was a known system glitch where the disclosure does not show on the mobile app until after the sale is complete. They assured me that the event I was trying to go to was popular and that I had a high chance of reselling but the most they would be able to for me was waive the sellers fee. I do not want someone to buy my tickets without the same disclosure available. They said there was nothing else that they could do. Once I had tickets in hand a few hours later they were $5 student tickets selling on their site for $200 without any visible disclaimer. I am returning the tickets to the seller listed on the return label and filing a credit card dispute.