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BA are definitely not Customer Friendly when it comes to change of dates due to problems. They cancelled my return flight, they wouldn't' change my existing fly out date, even Easyjet and Ryan Air are more customer focuses !<br /> <br /> Even though I paid for my out flight and return flight, they cancelled my return flight without informing me BA2632, I paid for both and BA kept my money ! I went to check in and discovered they had cancelled my flight when I called BA customer service, they were totally not interested and couldn't help.