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I was given a pair of jeans for christmas from old navy that were way too big and I found out they only refund with a credit card or gift card. I don't own a credit card and Old Navy has been known to be associated with sweatshops. I don't feel comfortable buying clothes from there and they really don't have good quality clothing. I really like I am just throwing a gift away, I don't know why they don't refund with cash.