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I too, as one other poster am on a fixed income due to disability. I'm sickened that they expect their money right away, but when they screw up??? You're told you won't get a refund up to TWO BILLING CYCLES?!!!! THAT IS TWO MONTHS!!! They already SHXT all over my children's Christmas by screwing up an order, and then keeping the money for up to TWO MONTHS!!! I'm so disgusted! I'll stick with Amazon Prime, and I suggest if you want reliable, trustworthy customer service you all do so as well. Most of the time Amazon has better prices, same day, sometime even two hour delivery. When my daughters birthday gift didn't arrive in time, not only did they allow me to keep the merchandise, they refunded me within less than an hour from the time of my complaint AND a twenty dollar gift card! Walmart you've become distorted and greedy!!!