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Well for those who say for people to be real... Well this is being real, these are real situations that we all experience. Yes I do agree Walmart has great prices and almost everything we need. With that being said as a former employee, customer service was a must and they would tell us to make sure that the customer is always happy.. the customer comes first, well unfortunately when it comes to honest, real mistakes, Walmart is horrible at customer service. I am very happy with the way some of the employees treat us the customers, but They treat some as if they are trying to get over on them, and really yes there is a lot of stupid people out there that do stupid things, but not every one should be treated that way. I just purchased some Christmas lights all white, wife said she didn't want the all white ones so the next day I left to work, she went and bought the ones she wanted, mind you we didn't even open the white ones, but as most good organized husbands do, I lost the receipt. lol. so I called Walmart to see if I can return the lights with out a receipt, they put me on hold for what seemed like eternity, finally the lady came back on and told me thayt they can not take them back with out a receipt, that I can exchange them for different ones, I ask her I already purchased different ones, and they are on my house already. I asked if I can get a store credit, she said no. Really?? So I looked up the non receipt return policy and it clearly states that if the verification process accepts it and I have a valid photo id then I can return it. also gives four different options that are available to me as the customer. So I am a little confused, am I correct to assume that the policy is as its stated? I am going to just go in there with a print out of the policy and the items and see if they will take it back.. any info on the policy if its correct or updated ??