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I had a transaction purchase that exceeded $600. As the transaction processed, I realized that I had handed the cashier the wrong credit card. I went to the service desk to correct the problem and low and behold...my "exchange" transaction was declined! I was told that my returns from last Christmas season (with receipts mind you), had caused a warning and that I could not return ANYTHING for a whole year. Fortunately, the year is almost up for me. And when it is...I will be returning every bit of the $600+ that I spent at Toys R Us this past week. It is all well and good to say "don't shop there if you don't like the return policy" but it is a bit too late after they already have your money. The idea of refusing returns with receipts for products that are unopened, unused...is absolutely ridiculous and against the law in this case because our state has a strict requirement for stores to provide a clear and honest representation of their return policy prior to the sale. In Massachusetts, it is actually illegal to refuse a return that meets all of the merchant's posted return requirements and therefore I have filed a complaint with our state's attorney general.