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BEWARE!!!!! Toys R Us has implemented a third party to monitor all returns. This third party company is demeaning & their personnel are just as rude & uneducated. I fully respect & understand refusing returns without a receipts. BUT when I have my receipt, paid cash for the item, make the return within the allotted time period, give you my ID (unwillingly) & will even gladly accept a store credit, you feel you have the RIGHT to blacklist me for 60 days??? Because I made 2 other previous returns in the last several months?? All I did was buy the wrong gifts for my granddaughters birthday/ Christmas gifts. Guess what!!!, won't ever be a problem again, BECAUSE it is the last time I will ever patronize Tpys R Us again. There is too many other retailers begging for our business!!!! Toys R Us needs to re-think their entire process, unless they are in such good financial standing that they can loose multiple customers for a foolish policy.