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This is ridiculous. Instead of getting upset, why don't you check the return policy before trying to return something. Every post here is from someone who is upset. Companies have policies(whether you agree with them or not)that YOU did not check before trying to return something. It is not the sales associates fault when they are trying to follow those policies and you don't agree with them or you did not do your research beforehand and it didn't go the way you think it should have gone. In addition, all of the questions people are asking here are answered on Victoria's Secret website under RETURN POLICY. Instead of posting your question on a random message board and getting an answer from a stranger who may not know, why don't you check directly with the company. That way you wont be inconvenienced because you got the wrong information. Just a thought.