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On July 30, 2016 I purchased 5 tickets for Jennifer Lopez's "All I Have" show in Las Vegas from StubHub.com. After a few minutes of having placed the order I realized that I had selected the wrong date, a week earlier than what I actually needed. I immediately initiated a chat with a StubHub rep online who told me that there was no refund policy and I would have to resell my tickets but that she would be able to waive the reselling fees. I opted to wait and try with my credit card company to see what options I had to cancel that transaction. Needless to say, I initiated a dispute over StubHub's transaction. Two days later I received an email from StubHub stating that the tickets that I had erroneously bought were not even available but that they had been switched to better ones at no charge. I again attempted to cancel those tickets and again was told that I had to resell them in order to get my money back. I truly do not understand how I cannot get a simple refund on tickets that I ordered by mistake minutes after I placed the order BUT Stubhub can sell you tickets that are not even available for an unknown reason and miraculously find even better tickets for the same price? Not to mention post the amount of the transaction to your credit card for tickets that for some unexplained reason are not available after you paid for them! I simply do not understand how this can happen. LAST time I purchase tickets through StubHub.