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I decided while i was visiting in West DesMoines that i would exchange 3 bras at the store instead of pay shipping again. Once I arrived at the store to exchange, not return,I was told to repurchase my 3 bras to exchange them for 3 different ones of the same price. They had me use my card twice for 2 different transactions on the same 3 bras. One repurchase for 53.00 and another for 25.00. I told her that seemed weird to me but she kept insisting they will just "wash" off the price. I had money in my account to do this but I did not know that the hotel is had stayed at the night before had held money on my account even though I paid cash the night I stayed so much to my surprise the next day I check my bank and the 2 purchases from Lane Bryant (just to exchange) had put my account negative 55.90! Why I needed to repurchase these items is beyond me!! So furious with this situation. I also had to settle for what was left over on their clearance rack and that was slim pickings.