Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I completely agree with the person who posted about the absurd policy of needing ID when returning something. My 13 year old purchased a body spray but once she got home, she realized it was the wrong fragrance. As we are raising her to be independent and confident, she returned to our local store with the receipt to exchange her purchase for the correct fragrance. Naturally she could not make her exchange because she didn't have ID. Seriously??? What 13 has ID? As far as needing a number to plug into the computer, give me a break. It's 2016 for heaven's sake! Victoria Secret can't come up with an override for this step in their return/exchange process? And if I return something through the mail that was purchased online, I don't send a copy of my ID with my return so inventory can be tracked as someone who worked for Victoria Secret stated. And yet, the return goddesses seem to be able to process my return. Seems like a bunch of bull to me.