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I purchased a purse on 5/15/16 and took it home. I eventually decided that I really didn't need the purse so I took it back to a Ross store on 6/16/16 - exactly 30 days after the purchase. I had never removed ANY of the tags from the purse - the manufacture tag and the Ross price tag were still attached. The store would not give me a refund to the card I used for the purchase - only store credit. I was within the 30 day return date, had the original receipt, all the tags were attached. Needless to say, I was very angry. I do a lot of shopping at Ross...or at least I used to.