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Just to let everyone know. If you return many items without a receipt,chances are, a hold will be put on your merchandise exchange card. They will give it to you, like everything is fine. However, the moment you leave, the manager will have a hold placed. Sometimes, I think it happens automatically. Then, when you go to use it, or, call to get the balance, there's no money on it. At that point, you have to contact someone in customer service and explain everything, AGAIN! Get treated like a thief, AGAIN! If you thought the people at the store were bad, then wait until you talk to these people. Better be ready to explain, in detail, every item you returned and why. It's ridiculous.