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Went to TJ to even exchange a pair of slippers. Wanted different color. Lost receipt. Product still on shelves, purchased 3 weeks ago. Never worn, never removed from cardboard. I was asked for Drivers License. Due to ID fraud, lack of cyber security, I said "No, not comfortable with that. My info has been breached before..." TJ said "Well, then you need exact item (same code number) for no ID requirement." Store did not have different color in that same style, only same color. Found same price item but different brand. But NOT good enough for even exchange without receipt. Talked to manager, they said "No return without receipt unless Drivers license keyed into system." I said "No thanks! My identity and personal info is worth more than $7.99." Took my $7.99 slippers and went home vowing to NEVER shop TJ again. Regarding customer service, Manager was professional but staff was rude and laughed as I left the store. VERY BAD experience. NEVER SHOPPING TJ AGAIN. Too many problems for minimum item return.