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Way too many people posting negative on here. I work in the travel industry and I know all too well about dealing with complainers and fraudulent credit card activity. I have recently returned 6 items to my local Marshall's that we found in our closet that was purchased 3 years ago. Tags still on each item and receipt in the bag. Did I get my money back? No, did I get store credit for the full price? You betcha. That is like Nordstrom service to me. <br /> If you do not work in an industry that deals with credit card and identity theft, dishonest people trying to return things with tags missing, items worn or used or no receipts, then you have no clue how this impacts the business... and why costs go up. This is why the rules are enforced. The person behind the register did not create this rule. The manager did not create this rule. 99% of all business have rules and policies in place to protect them.<br /> Word of advice: SAVE YOUR RECEIPT!! DO NOT REMOVE TAGS UNTIL YOU ARE 100% sure you want the item. If you follow the policy, you will be fortunate enough to get credit in some form. If you do not follow policy, you will not receive a refund. Stop blaming the people who work in this field for YOUR MISTAKE!!! Society's sense of entitlement is getting out of control! Take responsibility for your own actions =)