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I've never had a worse experience trying to return $40 worth of merchandise as I did with Karen at the Best of West shopping center store in Las Vegas. Telling me I need a government issued ID and that my photo county teacher ID card plus a wallet full of other matching items was not good enough for a return. Made me feel like a criminal in front of a line full of people. Amazing how one poorly choosen employee can change my perception of an entire company. Never again.