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Hi everyone my name is Amanda I brought a TV from Walmart and I went home tryed to put it up .. The TV was way the heavy for my wall had to get the stand hooked up ... Looking around I don't have the universal scerw so I gave them a call and i promise you I talk to 4 people about the same thing so they told me to come back and get them u get there no body has a clue what's going on like I didn't just buy a TV so I had to find the manager on the floor comes over and has a sale associate getting them for me his name was Chris so I get home put everything together and I turned on my TV with my son bout to watch a movie and the damn thing is the hell broke ...... OMG I can't do it like have had it with Walmart word and then I gave them a call its 10:5o I have it in my phone and its ringing and I look at the time said they not going to puck up .I was at Walmart twice and I've been on the phone with them so long story short they never picked up so I'm just soooooo mad so anyway I said to my self I'm bout to get everything together so I can take it back and I get home and then I had family issues so I left that night but I didn't call the next day because Im dealing with a lot so I think I called on the next day on the 13 of march and they told me they can't take it back because I got it on sale now I never heard that because the sale associate ask if I wanted the box in case I need to bring it back but I said that won't be nessary bring it back ... well if this making me mad so I went to corporate so hope something gives I'm just so mad like I just don't understand