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Live and learn: I purchased 3 pairs of women's White Stag pants online in February from WalMart.com. I read all the comments but after they arrived, they were way too large. I returned the pants since WalMart online will not do exchanges. I have a customer order No. and a FedEx tracking No. I connected with a rep via email & gave them all the necessary info. They assured me they would take care of it. Nothing happened and there was no response despite my sending multiple emails. Then I reconnected with a second rep. Same thing. One response then nothing. In the meantime, I saw on my Visa credit card that one pair had been credited back to my account. What? Can't they count? Now I am in the middle of actual phone calls and on my second rep who assured me that they would "escalate" my request. The first one said 5-7 business days, which have long since passed and still no refund. The one today said the same thing, so now I have to wait 5-7 more days! I asked for the number to their corporate office. Apparently there isn't one.