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I bough ten polo shirts, two of them are size M M which is equal with size large, i bring them to the store and exchange for size M, the cashier tell me the balance is zero. The Manager come over said I have to return the 2 Polo Shirts size M M, and buy to Polo shirts size M then I have to pay for ten percents more because last time I bought and apply for TJ X card and received 10 percents off for first time purchase. This time i do not have ten percents off so I got to pay more for the exchange, this is mismanagement or bad return and exchange policies of Marshall at Village Oaks Cottle Rd