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Original Comment
They told me they can't give me store credit for an item I bought in December that was still in its packaging, untouched. Even though the barcode came up in their system, they said that its "the policy", and there's nothing they can do for me. <br /> I think this policy is not only messed up, but also unamerican. So u can shove it, Barnes and Noble...you just lost a customer! Its no wonder you are losing revenue each year.
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